Podcasts
“Gen AI talent: Your next flight risk,” McKinsey & Company, May 2024
“Who is productive, and who isn’t? Here’s how to tell,” McKinsey & Company, November 2023
“The Garden State in bloom: Cultivating New Jersey’s workforce of tomorrow,” McKinsey & Company, November 2022
“When things get rocky, practice deliberate calm,” McKinsey & Company, November 2022
“From the great attrition to the great adaptation,” McKinsey & Company, November 2021
“Boards and decision making,” McKinsey & Company, April 2021
“To unlock better decision making, plan better meetings,” McKinsey & Company, November 2020
“Decision making in your organization: Cutting through the clutter,” McKinsey Quarterly, January 2018
“Reorganization rules that work,” McKinsey & Company, November 2016
“Going from fragile to agile,” McKinsey & Company, December 2015
Published work
“Healthy organizations keep winning, but the rules are changing fast,” McKinsey Quarterly, August 2024
“To defend against disruption, build a thriving workforce,” McKinsey & Company, May 2024
“The human side of generative AI: Creating a path to productivity,” McKinsey Quarterly, March 2024
“How to identify employee disengagement,” McKinsey & Company, January 2024
“Some employees are destroying value. Others are building it. Do you know the difference?,” McKinsey Quarterly, September 2023
“Capital allocation starts with governance—and should be led by the CEO,” McKinsey & Company, June 2023
“New leadership for a new era of thriving organizations,” McKinsey Quarterly, May 2023
“Gen what? Debunking age-based myths about worker preferences,” McKinsey & Company, April 2023
“Developing dual awareness,” McKinsey Quarterly, January 2023
“The limits of RACI—and a better way to make decisions,” blog entry, McKinsey & Company, July 2022
“The Great Attrition is making hiring harder. Are you searching the right talent pools?,” McKinsey Quarterly, July 2022
“Three types of modern flexibility today’s workers demand,” blog entry, McKinsey & Company, April 2022
“Money can’t buy your employees’ loyalty,” blog entry, McKinsey & Company, March 2022
“Gone for now, or gone for good? How to play the new talent game and win back,” McKinsey Quarterly, March 2022
“Socio-emotional ties: A secret ingredient to success,” blog entry, McKinsey & Company, February 2022
“A military veteran knows why your employees are leaving,” McKinsey Quarterly, January 2022
“How team structure and governance can unleash sustainability success,” blog entry, McKinsey & Company, January 2022
“It’s not about the office, it’s about belonging,” blog entry, McKinsey & Company, January 2022
“Redefining corporate functions to better support strategy and growth,” McKinsey & Company, January 2022
“If we’re all so busy, why isn’t anything getting done?,” McKinsey & Company, January 2022
“The Great Attrition: What to do about the labor shortage,” blog entry, McKinsey & Company, December 2021
“The Great Attrition: Facing the labor shortage conundrum,” blog entry, McKinsey & Company, December 2021
“Married to the job no more: Craving flexibility, parents are quitting to get it,” McKinsey & Company, November 2021
“The Great Attrition: The power of adaptability,” blog entry, McKinsey & Company, November 2021
“Unleashing sustainability success starts with your team,” blog entry, McKinsey & Company, November 2021
“The Great Attrition: Wanting the best, keeping the worst,” blog entry, McKinsey & Company, October 2021
“Getting skills transformations right: The nine-ingredient recipe for success,” blog entry, McKinsey & Company, October 2021
“‘Great Attrition’ or ‘Great Attraction’? The choice is yours,” McKinsey Quarterly, September 2021
“Organizing for sustainability success: Where, and how, leaders can start,” McKinsey & Company, August 2021
“Four ways communications can engage employees on the return to workplace journey,” blog entry, McKinsey & Company, July 2021
“Shattering the status quo: A conversation with Haier’s Zhang Ruimin,” McKinsey Quarterly, July 2021
“It’s time for leaders to get real about hybrid,” McKinsey Quarterly, July 2021
“Return as a muscle: How lessons from COVID-19 can shape a robust operating model for hybrid and beyond,” McKinsey & Company, July 2021
“Inclusive workplaces focus on management practices that matter, not fluff,” blog entry, McKinsey & Company, June 2021
“Promoting psychological safety starts with developing leaders,” blog entry, McKinsey & Company, May 2021
“What executives are saying about the future of hybrid work,” McKinsey & Company, May 2021
“Building workforce skills at scale to thrive during—and after—the COVID-19 crisis,” McKinsey & Company, April 2021
“What employees are saying about the future of remote work,” McKinsey & Company, April 2021
“How to reenergize your organization to overcome pandemic fatigue,” blog entry, McKinsey & Company, March 2021
“The nine traits of future-ready companies,” McKinsey & Company, February 2021
“Psychological safety and the critical role of leadership development,” McKinsey & Company, February 2021
“Organizing for the future: Nine keys to becoming a future-ready company,” McKinsey & Company, January 2021
“From remote work to organizational health: 5 ways to help teams during uncertain times,” blog entry, McKinsey & Company, December 2020
“Reenergizing an exhausted organization: A conversation with Admiral John Richardson,” McKinsey Quarterly, December 2020
“Overcoming pandemic fatigue: How to reenergize organizations for the long run,” McKinsey & Company, November 2020
“Zoning in and out of stress,” blog entry, McKinsey & Company, November 2020
“Reimagining how life sciences work will be done in the next normal,” McKinsey & Company, October 2020
“Reskilling in the age of COVID: There’s no better time than the present,” blog entry, McKinsey & Company, October 2020
“Unleashing sustainable speed in a post-COVID world: Reshape talent,” blog entry, McKinsey & Company, September 2020
“What 800 executives envision for the postpandemic workforce,” McKinsey Global Institute, September 2020
“Your organization is grieving—here’s how you can help,” McKinsey Quarterly, September 2020
“For smarter decisions, empower your employees,” McKinsey & Company, September 2020
“Unleashing sustainable speed in a post-COVID world: Rethink ways of working,” blog entry, McKinsey & Company, September 2020
“The need for speed in the post-COVID-19 era—and how to achieve it,” McKinsey & Company, September 2020
“Four considerations for helix success beyond structure (part three),” blog entry, McKinsey & Company, August 2020
“What does a helix reorganization look like? (part two),” blog entry, McKinsey & Company, August 2020
“Become flexible and speed up with a helix model (part one),” blog entry, McKinsey & Company, July 2020
“Reimagining the postpandemic workforce,” McKinsey & Company, July 2020
“Ready, set, go: Reinventing the organization for speed in the post-COVID-19 era,” McKinsey & Company, June 2020
“How to make smart decisions quickly in uncertain times,” blog entry, McKinsey & Company, June 2020
“Reimagining the office and work life after COVID-19,” McKinsey & Company, June 2020
“Reimagining the post-pandemic organization,” McKinsey Quarterly, May 2020
“To emerge stronger from the COVID-19 crisis, companies should start reskilling their workforces now,” McKinsey & Company, May 2020
“4 steps to quickly create a network of teams,” blog entry, McKinsey & Company, April 2020
“To weather a crisis, build a network of teams,” McKinsey & Company, April 2020
“Decision making in uncertain times,” McKinsey & Company, March 2020
“Leadership in a crisis: Responding to the coronavirus outbreak and future challenges,” McKinsey & Company, March 2020
“Busting a management myth: empowering employees doesn't mean leaving them alone,” blog entry, McKinsey & Company, February 2020
“What it really means to lead more effectively through empowerment,” blog entry, McKinsey & Company, February 2020
“Improve your leadership team's effectiveness through key behaviors,” blog entry, McKinsey & Company, January 2020
“The helix organization,” McKinsey Quarterly, October 2019
“Bias busters: Getting both sides of the story,” McKinsey Quarterly, September 2019
“Want a better decision? Plan a better meeting,” McKinsey Quarterly, May 2019
“Good decisions don’t have to be slow ones,” McKinsey Quarterly, May 2019
“Three keys to faster, better decisions,” McKinsey Quarterly, May 2019
“How companies can help midlevel managers navigate agile transformations,” McKinsey & Company, April 2019
“Bias busters: Resisting the allure of ‘glamour’ projects,” McKinsey Quarterly, February 2019
“Leading agile transformation: The new capabilities leaders need to build 21st-century organizations,” McKinsey & Company, October 2018
“Houston Astros: winning the World Series with advanced analytics,” blog entry, McKinsey & Company, September 2018
“The agile manager,” McKinsey Quarterly, July 2018
“Decision-making: How leaders can get out of the way,” blog entry, McKinsey & Company, June 2018
“8 ways to build a future-proof organization,” blog entry, McKinsey & Company, June 2018
“Decision-making: avoiding turf wars,” blog entry, McKinsey & Company, May 2018
“Decision-making: how to get the big bets right,” blog entry, McKinsey & Company, May 2018
“Keys to unlocking great decision-making,” blog entry, McKinsey & Company, April 2018
“Paradigm shift for leaders,” blog entry, McKinsey & Company, February 2018
“Culture can make or break agility,” blog entry, McKinsey & Company, February 2018
“Scaling up organizational agility,” blog entry, McKinsey & Company, February 2018
“Get agile faster through pilot programs,” blog entry, McKinsey & Company, February 2018
“Building the critical foundation of an agile organization,” blog entry, McKinsey & Company, February 2018
“Getting agile right in your organization,” blog entry, McKinsey & Company, February 2018
“Organizing for the age of urgency,” McKinsey Quarterly, January 2018
“The five trademarks of agile organizations,” McKinsey & Company, January 2018
“Safe enough to try: An interview with Zappos CEO Tony Hsieh,” McKinsey Quarterly, October 2017
“How to create an agile organization,” McKinsey & Company, October 2017
“Untangling your organization's decision making,” McKinsey Quarterly, June 2017
“Why agility is imperative for healthcare organizations,” McKinsey Quarterly, May 2017
“Agility: It rhymes with stability,” McKinsey Quarterly, December 2015
“Getting organizational redesign right,” McKinsey Quarterly, June 2015
“The past and future of global organizations,” McKinsey Quarterly, September 2014
“Tom Peters on leading the 21st-century organization,” McKinsey Quarterly, September 2014
“The hidden value of organizational health—and how to capture it,” McKinsey Quarterly, April 2014
“Making time management the organization’s priority,” McKinsey Quarterly, January 2013
“Developing better change managers,” McKinsey Quarterly, April 2012
“Getting more from your training programs,” McKinsey Quarterly, October 2010
“Unlocking the potential of frontline managers,” McKinsey Quarterly, August 2009
“The missing link: Connecting organizational and financial performance,” McKinsey & Company, 2007
Education
Columbia University
PhD, social and organizational psychology
MPhil, organizational psychology
Southern Oregon University
MBA, management and finance
Southern Oregon University
BS, psychology
