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Arun Gundurao

PartnerNew York

Helps financial services organizations modernize their technology architecture, improve IT resiliency, transform infrastructure operating models, and optimize cost structures

Arun partners with technology and business leaders to carry out broad operating-model transformations for a range of financial services organizations. A leader of McKinsey’s IT resiliency work, he is passionate about reducing systemic risk related to technology architecture, processes, and talent by bringing awareness to business leaders. He draws on more than 20 years of experience delivering technology, data, and analytical solutions in the industry.

Examples of Arun’s recent client work include the following:

  • Helped a North American SaaS provider develop the strategy and road map for establishing a machine learning ops (MLOps) center to unlock growth and adoption of ML in a responsible manner
  • Led a large-scale IT resiliency implementation at a financial services organization to reduce the volume of high-priority incidents by 60 percent in four months, and transform high-revenue customer journeys end-to-end, and institute operational process excellence
  • Led a technology modernization effort for a large financial services organization, developing cloud migration strategies, and operating model transformation for both application data management (ADM) and infrastructure
  • Helped a multiline insurer transform its infrastructure organization to enable better product innovation, accelerated delivery, and reduction of high-severity incidents

Prior to joining McKinsey, Arun served as an executive director with Morgan Stanley, focusing on analytics and data science. Outside of his work with McKinsey, Arun serves on the board of trustees of the Raritan Headwaters Association, a nonprofit conservation organization that works to protect clean water in New Jersey’s Raritan watershed area.

PUBLISHED WORK

The importance of "IT resilience" to improve the ability to respond to system failures,” Kinzai Online, February 2024

The new era of resiliency in the cloud,” McKinsey & Company, May 2023

Breaking technical debt’s vicious cycle to modernize your business,” McKinsey & Company, April 2023

Tech: Forward, “Why your IT organization should prioritize developer experience,” McKinsey & Company, June 2022

Tech: Forward, “Boosting IT resilience efforts through applications performance monitoring,” McKinsey & Company, December 2021

Tech: Forward, “IT resilience for the digital age,” McKinsey & Company, May 2021

Building a cloud-ready operating model for agility and resiliency,” McKinsey & Company, March 2021

Banking & Securities matters, “Resilience through a downturn,” McKinsey & Company, July 2019

PAST EXPERIENCE

Morgan Stanley
Executive Director

EDUCATION

Stevens Institute of Technology
MBA, technology management

Birla institute of Technology and Sciences
MS, software systems

Bangalore University
BE, computer science