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Cara Repasky

PartnerPittsburgh

Counsels healthcare organizations on strategic growth and performance-improvement topics to deliver greater quality, experience, choice, and affordability to US seniors

Cara leads the firm’s Medicare work within our Healthcare Practice. She has served payers, providers, integrated delivery networks, and healthcare-service organizations on a diverse set of industry priorities. Her experience and areas of expertise include defining and deploying go-to-market strategy, advanced analytics, revenue optimization, new product launches, business building, and M&A.

Examples of Cara’s recent client work include the following:

  • deploying Medicare Advantage growth and omnichannel marketing and sales strategies
  • launching new Medicare member onboarding and care-navigation products for a healthcare services organization
  • building marketing-leading senior age-in conversion-improvement tactics and digital tools
  • leading a Medicare Stars performance turnaround and risk-coding accuracy-improvement effort
  • developing personalization analytics to enable consumer-driven growth initiatives in Medicare Advantage, and leading deployment throughout the annual enrollment period
  • supporting the launch of a new Medicare Advantage plan across several markets
  • leading a sales-force effectiveness capability assessment and training development for a Medicare telesales team

PUBLISHED WORK

Star power: How Medicare Advantage payers can shine in the new quality-focused landscape,” McKinsey & Company, August 2024

Payer considerations in 2024 as Medicare Advantage changes,” McKinsey & Company, March 2024

Sweeping changes to Medicare Advantage: How payers could respond,” McKinsey & Company, July 2023

Digital engagement now typifies the Medicare Advantage experience,” McKinsey & Company, March 2023

Medicare Advantage Star ratings may decline with new methodology,” McKinsey & Company, September 2022

New Stars ratings for Medicare Advantage prioritize customer experiences,” McKinsey & Company, October 2020

The great acceleration in healthcare: Six trends to heed,” McKinsey & Company, September 2020

Recession and resilience: Preparing healthcare leaders for the next economic downturn,” McKinsey & Company, July 2019

Assessing the Medicare Advantage Star ratings,” McKinsey & Company, July 2018

PAST EXPERIENCE

Morgan Stanley
Equity sales-trading analyst

EDUCATION

Harvard Business School
MBA

University of Pittsburgh College of Business Administration
BS, finance