Carlos is a Partner & Office Manager in the McKinsey & Company office in Quito, and co-leader of the Operations Practice in Latin America. He has deep experience in the Latin American banking sector as well as operations expertise across diverse industries ranging from consumer goods and retail to automotive.

Carlos has participated in corporate transformations in a variety of sectors and countries, including Colombia, Argentina, Peru, Panama, Guatemala and El Salvador. Examples of his recent client work include the following:

• Leading the end-to-end transformation of a department store in Central America..
• Transforming a Central American bank from "good to excellent," aiming to capture improvements in income and costs.
• Leading transformation in the strategic sourcing area of a consumer goods company.
• Assisting a bank in defining an outsourcing strategy for IT infrastructure and application development.