Jacqui is a coleader of Healthy Workforces and Director of Research Science at the McKinsey Health Institute, a non-profit-generating entity within the firm that aspires to catalyze action to add 45 billion years of higher-quality life for all people around the world. Jacqui brings over 25 years of experience as a practitioner academic in leadership and organizational development and positive neuroscience in and outside of McKinsey and academia.
In addition to her roles at McKinsey, she is a fellow researcher at Vrije Universiteit Amsterdam, and an adjunct professor at IE University in Madrid, Spain. Her research focuses on sustainable human development and performance, and she works across research from neuroscience, business, and leadership development. She has coauthored and presented more than 100 articles, books, book chapters, podcasts, and scientific papers.
Jacqui serves as an advisory council member of the World Wellbeing Movement, is a member of the board of advisors of Wellbeing at Work, and is a steerco member of the World Economic Forum’s Healthy Workforces Initiative.
Jacqui holds degrees in both organization and business sciences as well as medical sciences. She has a bachelor’s in international business and languages from Avans University of Applied Sciences, a cum laude bachelor’s and master’s in policy and organization sciences from Tilburg University, a PhD in economics and business from Groningen University, and a joint master’s in affective neuroscience from Maastricht University and the University of Florence.
Published work
“In search of self and something bigger: A spiritual health exploration,” McKinsey Health Institute, May 2024
“To defend against disruption, build a thriving workforce,” McKinsey & Company, May 2024
“Working nine to thrive,” McKinsey Health Institute, March 2024
“Reframing employee health: Moving beyond burnout to holistic health,” McKinsey Health Institute, November 2023
“Developing dual awareness,” McKinsey Quarterly, January 2023
“When things get rocky, practice deliberate calm,” McKinsey & Company, November 2022
“Present company included: Prioritizing mental health and well-being for all,” McKinsey & Company, October 2022
“Deliberate Calm: How to Learn and Lead in a Volatile World,” HarperCollins Publishers, November 2022
“The Curious Advantage Podcast: Curiosity and emotional flexibility,” The Curious Advantage, April 2020
“Addressing employee burnout: Are you solving the right problem?,” McKinsey & Company, May 2022
“Socio-emotional ties: A secret ingredient to success,” McKinsey & Company, February 2022
“What makes entrepreneurs happy? Psychological flexibility and entrepreneurs' satisfaction,” Journal of Business Venturing Insights, November 2021
“Using digital tech to support employees’ mental health and resilience,” McKinsey & Company, July 2021
“Future proof: Solving the ‘adaptability paradox’ for the long term,” McKinsey & Company, August 2021
“How to demonstrate calm and optimism in a crisis,” McKinsey & Company, April 2020
“Emotional flexibility and general self-efficacy: A pilot training intervention study with knowledge workers,” PLOS ONE, October 2020
“Building Authentic Courage: The Essential Foundation For Successful Diversity And Inclusion”, Forbes February 2020
“Advancing Authentic Confidence Through Emotional Flexibility,” Lulu Press, 2019
Past experience
Unilever
Director, organizational diagnostics and HR
Manager, people and organizational insights
Account manager, frozen foods
Education
Avans Hogeschool
BCom, international business and languages
Tilburg University
BA, MA, policy and organization sciences
University of Groningen
PhD, business and economics
Maastricht University and University of Florence
MS, affective neuroscience