Since joining in 2008, Jessica has served clients across multiple sectors of the healthcare industry, including pharmaceuticals, payers and providers, and healthcare services companies. Her work has primarily been targeted to create healthcare value and leverage analytics to improve performance and outcomes. As the leader of McKinsey’s advanced analytics center of excellence within the Healthcare Practice. she focuses on helping clients leverage advanced analytics techniques, such as machine learning and artificial intelligence, to achieve these goals.
Examples of Jessica's recent client work include the following:
- implementing advanced analytics strategy, organization, and operating-model development for a regional payer looking to strategically leverage advanced capabilities and techniques
- supporting Medicare conversion improvement for a regional payer looking to leverage advanced analytics to increase its conversion of commercial members to Medicare Advantage as they age into Medicare eligibility
- leading the value-network strategy and development support for a local payer, to introduce a value network through a go-to-market approach with providers
- implementing pricing and contracting strategy for a local provider system
- driving long-term-value strategy, working to develop a sustainable model for a payer to partner with major health systems to bend overall healthcare costs
Before joining McKinsey, Jessica conducted laboratory research in nanoparticle hyperthermia for cancer treatment at Dartmouth-Hitchcock Medical Center.
Published work
“Generative AI in healthcare: Adoption trends and what’s next,” McKinsey & Company, July 2024
“The AI opportunity: How payers can capture it now,” McKinsey & Company, June 2024
“Tackling healthcare’s biggest burdens with generative AI,” McKinsey & Company, July 2023
“One billion days lost: How COVID-19 is hurting the US workforce,” McKinsey & Company, January 2023
“When will the COVID-19 pandemic end?,” McKinsey & Company, July 2022
“When will the COVID-19 pandemic end?,” McKinsey & Company, March 2022
“When will the COVID-19 pandemic end?,” McKinsey & Company, December 2021
“Pandemic to endemic: How the world can learn to live with COVID-19,” McKinsey & Company, October 2021
“COVID-19: A comparison with other public-health burdens,” McKinsey & Company, September 2021
“When will the COVID-19 pandemic end?,” McKinsey & Company, August 2021
“Applying machine learning to help improve outcomes and identify care needs before ED visits,” McKinsey & Company, April 2021
“All in the mix: Why US COVID-19 cases rose and fell, and what comes next,” McKinsey & Company, March 2021
“When will the COVID-19 pandemic end?,” McKinsey & Company, March 2021
“When will the COVID-19 pandemic end?,” McKinsey & Company, September 2020
“COVID-19: Saving thousands of lives and trillions in livelihoods,” McKinsey & Company, August 2020
“Preventing future waves of COVID-19,” McKinsey & Company, August 2020
“Maximizing the ‘value’ in value networks and value-based payment,” McKinsey & Company, April 2019
“Hospital networks: Evolution of the configurations on the 2015 exchanges,” McKinsey & Company, April 2015
PAST EXPERIENCE
Dartmouth-Hitchcock Medical Center
Researcher
EDUCATION
Dartmouth College
BA, engineering and economics
BE, biomedical engineering