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Rikki Singh

Helps software companies around the world on product-related topics including product management and build

Rikki serves the world’s largest software companies and fast-growth software as a service (SaaS) companies on topics related to new products development and software business building. As a leader in McKinsey’s software product-management work, she has shared deep expertise on product management, innovation, and build topics with numerous leading organizations.

Examples of Rikki’s recent client work include the following:

  • helping a global software company build a $500 million industry cloud business, with responsibility for end-to-end product delivery
  • working with a healthcare company to build and launch a multistakeholder marketplace serving more than one million people
  • developing and implementing a next-generation organization design and operating model for a hardware company looking to transition into a software business
  • helping a B2B tech company generate more than $150 million in incremental revenue by revamping its renewals business and support offering
  • working with a B2B software-and-hardware company on data protection and recovery to identify root causes for decline in a core product to adapt its product strategy for better product-market fit and recapture market share
  • building and launching McKinsey Product Academy, which includes direct-to-consumer offerings with over 15,000 registered project managers

PAST EXPERIENCE

Microsoft
Product manager

EDUCATION

The University of Chicago Booth School of Business
MBA, finance and economics

BITS Pilani
BEng, electronics and communications