Rupal is the leader of McKinsey’s provider work within the Healthcare Practice in North America. She serves national, regional, and academic health providers across a broad range of strategic, operational, and organizational topics.
Rupal has extensive experience supporting leaders in the design and implementation of programs that drive a meaningful step-change in performance across a holistic set of levers, including growth and operation, as well as investing in cultural changes required to create sustainability, with an end goal of unleashing the full potential of the organization to achieve its bold ambitions.
Rupal has supported multiple providers to drive sustained growth in increasingly competitive environments through digital strategy development and deployment and growth operations, including referral-integrity management, service strategy development, go-to-market strategy, inorganic growth, and the development of innovative approaches to revenue diversification. She has extensive experience supporting health systems in achieving improvements in workforce productivity, external spending, and clinical operations. Rupal combines the development of nuanced strategies with the pragmatism required to implement and achieve results.
Rupal serves on the Osler Advisory Board as well as the board of Partnerships for Families and the Hawken School. She lives in Cleveland with her husband and twin daughters.
Published work
“Principles for provider investments in 2025,” blog entry, McKinsey & Company, October 2024
“The physician shortage isn’t going anywhere,” McKinsey & Company, September 2024
“Ensuring the financial sustainability of academic medical centers,” McKinsey & Company, April 2024
“2024 health systems outlook: A host of challenges ahead,” McKinsey & Company, December 2023
“US health systems: Diversify to thrive,” McKinsey & Company, November 2022
“Patients love telehealth—physicians are not so sure,” McKinsey & Company, February 2022
“Emerging stronger from the crisis: What’s next for regional providers?,” McKinsey & Company, October 2021
“Preparing for the next normal now: How health systems can adopt a growth transformation in the COVID-19 world,” McKinsey & Company, McKinsey & Company, August 2020
“Physician employment: The path forward in the COVID-19 era,” McKinsey & Company, McKinsey & Company, July 2020
“Physicians examine options in a post-COVID-19 era,” McKinsey & Company, McKinsey & Company, June 2020
“Provider scale strategies: A 2018 update on the evolving landscape,” McKinsey & Company, McKinsey & Company, May 2018
“Provider scale strategies: The evolving landscape,” McKinsey & Company, September 2016
“Provider scale strategies: The evolving landscape,” McKinsey & Company, September 2013
“The smarter scale equation,” McKinsey & Company, May 2013
Past Experience
Osler Medical Training Program, Johns Hopkins Hospital
House officer, internal medicine
Education
Icahn School of Medicine at Mount Sinai
MD
Columbia University, Mailman School of Public Health
MS, biostatistics
Columbia University
MA, quantitative finance
Wesleyan University
BA, biology